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The Stockholm fulfillment center will ensure that Zalando’s strong and growing customer base experiences a more convenient consumer journey and receives orders faster in all Nordic markets. First tests and operations will start this year, full operations will be up and running in 2018. The warehouse in the Stockholm area will decrease lead times significantly, securing possible next day deliveries in all Nordic capitals (Stockholm, Copenhagen, Helsinki, Oslo) and the potential for same day delivery in Stockholm. When the fulfillment center is ramped up to full speed, Zalando will be able to cut lead times in half across the Nordic region (to 1-2 days for Sweden and Denmark, and 1-3 days for Norway and Finland).
“The Nordic e-commerce market is mature and developing fast. Ensuring consumer satisfaction, shortening lead times and providing a fashionable assortment are essential elements moving forward. This is why we are investing in establishing a new 30,000 sqm fulfillment center near Stockholm and extending our selection of more than 100 Nordic brands, with the latest additions being Holzweiler, Hunkydory and House of Dagmar”, said Kenneth Melchior, Cluster Head Nordics at Zalando. “Having this setup in place, we are also thinking of future test pilots for innovative services such as return on demand.”
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